Reading your meter
How do I read my electricity meter?
Find your electricity meter type from the ones shown below and follow the examples given to see how to read your own meter.
Single rate digital meter
This reading would be 06110.
Two rate digital meter
This reading would be 445205 and 106346.
This is the most complicated type of meter to read. Read more
Dial meters have six dials.
They should be read from left to right but only the first five dials need to be read – starting with the 10,000kWh dial on the left and stopping after the 1 kWh dial.
Always write down the number that the pointer has just passed. This is not always the nearest number to the pointer. If the pointer is anywhere between, say, 4 and 5 then you need to write down the 4. If the pointer is directly over a number (example 4) and the next dial (to the right) is between 0 and 1, write down 4. However if the pointer is directly over the 4 and the next dial (to the right) is between 9 and 0, you should write down 3.
In the example above, the meter reading you would need to provide is 56206.
How do I read my gas meter?
Find your gas meter type from the ones shown below and follow the examples given to see how to read your own meter.
Digital metric meter
This reading would be 00235.
Digital imperial meter
This reading would be 3121.
This reading would be 5496.
SMS meter readings
For customers who signed up on or after 11 May 2012, Co-operative Energy is contacting you through Short Message Service (SMS) to help make the process of providing opening meter readings a whole lot easier. All you need to do is text GAS or ELEC followed by a space and your opening meter reading to 60033.This service is not yet available to customers who signed up before 11 May 2012 or for meter readings other than opening meter readings used to start your supply with Co-operative Energy.
The 60033 short code is not a premium number and you will not be charged for any text messages you receive from us. However, if you reply with your gas or electricity reading, these messages will be charged at your standard network rate, and you should be aware that most operators do not include these within their contracted text allowance. For more information on your standard network rate and contracted text allowance, please contact your network provider.
Our SMS message service gives you the option of unsubscribing at any time. To unsubscribe, simply text COOP. As above, this message will be charged at your standard network rate.