Ways To Pay

Co-operative Energy offers you different ways to pay for your energy:


Direct debit

Direct debit allows you to spread the cost of your energy over the year with a fixed payment from your bank account. We offer monthly, four-weekly and fortnightly payment options, with a variety of regular payment dates to choose from.



If you prefer to pay by cash, you can use one of hundreds of Payzone outlets across the UK. For more details on using a Payzone card or to locate your nearest Payzone outlet, call us on 0800 954 0693 or 01926 516152.



You can manage your Co-operative Energy account online, accessible from the “Account Log In” tab on our website. This allows you to submit regular meter readings, which ensures that your bills are as accurate as possible. You can also view your account balance and make one-off payments with your debit card.


Cheque by post

If you pay your energy bills by cheque through the post, please make all cheques payable to Co-operative Energy and write your Co-operative Energy account number clearly on the back. Send your payment to; Co-operative Energy, Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, CV34 6DA.


Prepayment Meter

Prepayment meters allow you to pay for your energy in advance. If you are thinking of switching to a prepayment meter or want some more details about the advantages and disadvantages, contact us on 0800 954 0693 or 01926 516152.


Fuel Direct

If you are currently in receipt of Income Support, Jobseeker’s Allowance or Pension Credits, help with your energy bills may be available from the Government’s “Fuel Direct” scheme. For further information on this scheme or other schemes you may be eligible for, contact us on 0800 954 0693 or 01926 516152.


By Phone

You can call our automated freephone payment service on 0800 092 8277. You will need to use your number pad to enter your details.

You can pay any amount between £10.00 and £5000.00.


Contact us

For further information and advice about any of these payment options, please call 0800 954 0693 or 01926 516152 and one of our customer services agents will be pleased to help you.