We’ve answered the mostly commonly asked questions in our ‘Help’ section. If you can’t find what you’re looking for there, please fill out the below form and our friendly team will do their best to help you.
Secure Telephone Payments
If you would like to pay your account using your credt or debit card, please call our 24/7 dedicated payment line.
Telephone: 0800 0928277 (Free from landlines, mobile networks may charge) or our national rate number: 01189 286213.
Please follow the prompts, you will need to have your Co-operative Energy account number and card details to complete the call.
Additional Contact Details
Please be aware; The customer service lines will be closed from Friday 27th February to Tuesday 3rd March while we update our billing system.
If you would like to make a payment, please call the payment line: 0800 092 8277
If you would like to submit an opening, monthly or final meter read please call 0800 954 0693 option 1.
0800 954 0693
Monday to Friday: 08:00 -20:00
Saturday: 09:00 - 16:00
Bank Holiday Closed
Warwick Technology Park
Media and Press Enquiries
For any general media or press enquiries, please contact our PR Team at Good Relations.
Zoe Ensor – email@example.com 01625 506439 or 07789 483365
Alex Henshall – firstname.lastname@example.org 01625 506414 or 07920 252 464