Contact us

We’ve answered the mostly commonly asked questions in our ‘Help’ section. If you can’t find what you’re looking for there, please fill out the below form and our friendly team will do their best to help you.

Secure Telephone Payments

If you would like to pay your account using your credt or debit card, please call our 24/7 dedicated payment line.

Telephone: 0800 0928277 (Free from landlines, mobile networks may charge) or our national rate number: 01189 286213.

Please follow the prompts, you will need to have your Co-operative Energy account number and card details to complete the call.

Additional Contact Details

If you would like to make a payment, please call the payment line: 0800 092 8277

If you would like to submit an opening, monthly or final meter read please call 0800 954 0693 option 1.



Contact by phone

 0800 954 0693
 Monday to Friday: 08:00 -20:00
 Saturday: 09:00 - 16:00
           Sundays and
           Bank Holiday Closed


Contact by email


Contact by post

Co-operative Energy
Warwick Technology Park
                  CV34 6DA

Media and Press Enquiries

For any general media or press enquiries, please contact our PR Team at Good Relations.

Zoe Ensor – 01625 506439 or 07789 483365

Alex Henshall – 01625 506414 or 07920 252 464