Contact us

We’ve answered the mostly commonly asked questions in our ‘Help’ section. If you can’t find what you’re looking for there, please fill out the below form and our friendly team will do their best to help you.

Secure Telephone Payments

If you would like to pay your account using your credit or debit card, please call our 24/7 dedicated payment line.

Telephone: 0800 0928277 (Free from landlines, mobile networks may charge) or our national rate number: 01189 286213.

Please follow the prompts, you will need to have your Co-operative Energy account number and card details to complete the call.

Additional Contact Details


Contact by phone

0800 954 0693
Monday to Friday: 08:00 -20:00
Saturday: 09:00 - 16:00
Sundays and Bank Holiday Closed



Contact by



Contact by post

Co-operative Energy
Warwick Technology Park
CV34 6DA