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We’ve answered the mostly commonly asked questions in this section. Click on a heading below to get further information. But if you can’t find what you’re looking for below, try searching on the right hand side of the page or looking at our top 10 FAQs.


      

      

      

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Top 10 FAQs

  • Can I get a refund?
  • What are the benefits of having a Smart Meter?
  • Will I have to pay for my Smart Meter?
  • Can I switch suppliers once you've fitted my meter?
  • What is an ‘online self-serve’ tariff’?
  • When is the best time for me to provide a meter reading?
  • Do I have to have a Smart Meter?
  • Can I get a smart meter?
  • I am already a member of a Co-operative other than Midcounties. Do I need to join again to switch to Energy?
  • Will a Smart Meter interfere with my home Wi-Fi signal?

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membership
food
energy
travel
childcare
healthcare
funeralcare
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