Bills & Payment

I do not understand the graph that is displayed on Page 1 of my Annual Statement.

This graph shows your quarterly consumption over the past year from the date that your Annual Statement is issued. Each column represents how much kWh usage was consumed in each quarter. Quarter 4 represents the most recent consumption and quarter 1 represents the earliest consumption figure, within the statement period.

For example: If your Annual Statement is issued on the 19th October each quarterly segment will be shown as below:

Column 1 – 19th October 2015 – 19th January 2016

Column 2 – 20th January – 19th April 2016

Column 3 – 20th April 2016 – 19th July 2016

Column 4 – 20th July 2016 – 19th October 2016

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