Bills & Payment

I have not received an Annual Statement, when should I expect to receive one?

You will receive your Annual Statement on the anniversary date for each supply.

For example: If your dual fuel supply started on 1st of June 2016, you will receive your electricity and gas Annual Statement on 1st of June 2017.

If your supplies have started on different supply start dates they will be issued on different dates.

For example: If your electricity supply started on 1st of June 2016, you will receive your electricity Annual Statement on 1st of June 2017. If your gas supply started on 4th of June 2016, you will receive your gas Annual Statement on 4th of June 2017.

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