Bills & Payment

How can I pay my bill?

Looking for a bill? Get the latest update here. 

Co-operative Energy offers you different ways to pay for your energy: 

Direct Debit 
Direct Debit allows you to spread the cost of your energy over the year with a fixed payment from your bank account. To arrange payments by four weekly or monthly Direct Debit please call us on: 0800 954 0693.

PayPoint/Post Office 
If you prefer to pay by cash, you can use one of hundreds of PayPoint outlets across the UK. For more details on using a PayPoint card or to locate your nearest PayPoint outlet or Post Office, call us on: 0800 954 0693 or 01926 516152. 

Internet banking 
Customers can now also pay via internet banking through their own banks website. Co-operative Energy should appear in the dropdown for making payments directly via Bacs. 

Please log into your online banking account, through your personal bank’s website to process a payment in this way.

Automated 24hr Telephone Service
Payment can be made using a credit or debit card by calling 0800 092 8277 or 01189 286213. Please ensure you quote your Co-operative Energy account number on each transaction.

Cheque by post 
If you pay your energy bills by cheque through the post, please make all cheques payable to Co-operative Energy and write your Co- operative Energy account number clearly on the back. Send your payment to; Co-operative Energy, Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, CV34 6DA. 

Prepayment Meter 
Prepayment meters allow you to pay for your energy in advance. If you are thinking of switching to a Prepayment meter or want some more details about the advantages and disadvantages, contact us on 0800 954 0693 or 01926 516152. 

Fuel Direct 
If you are currently in receipt of Income Support, Jobseeker’s Allowance or Pension Credits, help with your energy bills may be available from the Government’s “Fuel Direct” scheme. 

For further information on this scheme or other schemes you may be eligible for, contact us through our general enquiries. 

Contact us 

For further information and advice about any of these payment options, please contact us through our general enquiries.

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