Bills & Payment
Why has my Direct Debit amount changed?
Your Direct Debit is calculated based on the price estimate we gave you before you signed up. This amount is divided up into either:
- 12 equal payments over the year if you are paying by monthly Direct Debit. Each payment will be taken on the 5th, 15th or 25th of each month, depending which choice you selected when signing up to Co-operative Energy.
We aim to review your Direct Debit amount every 12 months as we want to make sure your Direct Debit is always accurately reflecting your actual consumption.