My Account

How do I add another energy account into my online account?

If you have multiple energy accounts with us you can add all of these into one online account so you can manage everything in one place. You may have multiple properties or an elderly or young relative whose account you manage. All you need to get these accounts into your online account is:

  • Account number of the account you want to manage
  • The password supplied to us at signup for that account

Once you have this information, follow the steps below to get set up.

  1. Click here and log in to your online account
  2. Click on the ‘Accounts’ tab
  3. Click on the ‘Enrol ‘ button
  4. Enter the energy account number and password
  5. Log out
  6. Log back in

Now, to view that account:

  1. Click on the ‘Accounts’ tab
  2. Click on the plus sign next to the account you want to manage
  3. Click on ‘View’
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