My Account

How do I take a reading from an electric smart meter?

One of the benefits of having a Smart Meter is that the meter will automatically send us your readings, meaning you do not have to read them yourself. However, you can still read your Smart Meter as often as you like. This can be checked on either the Smart Meter itself or your In Home Display (IHD).

Smart Meters are digital and the reading will always be visible on the screen. Some meters automatically cycle through different screens and you must wait until the reading is visible.

Did you find this information useful?