Tariffs/Products

When will eligible customers be moved onto the Safeguard tariff?

Customers on either the Pioneer or Default Rollover Tariff that have received the Warm Home Discount between 1October 2016 and 14December 2017 will automatically be moved to the Safeguard Tariff on 2February 2018.

Customers on the Pioneer or Default Rollover Tariff that receive the Warm Home Discount between 14December 2017 and 31 March 2018 will automatically be moved to the Safeguard Tariff within 50 days of being identified.

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