I’m a prepayment meter customer. Can I switch to the Co-op Fix & Fly October 2018 tariff?
No. The Co-op Fix & Fly October 2018 tariff is not available to prepayment meter customers. If you have been on a prepayment meter with us for minimum of two months and would be happy to pay charges to switch the meter to a credit meter, you would be able to join the Co-op Fix & Fly October 2018 tariff. You can speak with one of our advisers who will talk you through the process to change your meter type on Freephone: 0800 954 0693.