Where can I go for free, impartial advice about my energy?
For impartial advice on switching tariff or supplier, you can visit: www.citizensadvice.org.uk or call the Citizens
Advice consumer helpline on: 03454 04 05 06.
You can also save money on your energy bill by following a range of energy-saving tips. For simple, practical advice, you can contact our trained energy saving advisers on Freephone: 0800 093 7537.
*Supplier cost index published 19/01/17
**The price increase/decrease is the average increase/decrease based on Ofgem’s National average energy consumption of 12,500 kWh for gas and 3,100 kWh for electricity.