Since April 2017 we have seen wholesale power prices increase by 32% – more than half of this increase coming since the start of April 2018. It is with regret it is now necessary for us to increase our electricity charges by an average of 5.2% and our gas charges by an average of 5.2%.
The Big 6 have already increased their charges and we have been able to absorb these costs to date. However, it is not a position we can maintain any longer. This increase ensures we are operating at a sustainable level and can continue to provide you with the service that you deserve.