I'm on a Fixed Term Tariff – can I still change tariff?
Yes. For our fixed term tariffs, we want to make sure you have certainty over the prices you pay. So if you wish to switch to another supplier, or another tariff with us, you may be required to pay a cancellation fee if it’s before the end of your fixed term contract. Details of tariff cancelation fees can be found on your Tariff Information Label (TIL) here.