How switching works

Get a quote to see how much you could save when you switch energy supplier.
It only takes 3 munites to find our best prices! Then simply follow the 4 easy steps below to switch to Co-operative Energy.

Get a quote

Step 1 - Sign up

Sign up online or by phoning one of our customer service advisors on 0800 093 7511 or 01926 516152. We are open:


Monday to Friday: 8AM – 8PM
Saturday: 9AM – 4PM
Sunday: Closed


Or by phone

Call 0800 093 7511 Or 01926 516 152
Or find Other ways to contact us

Step 2 - Receive your welcome letter


Keep an eye on your emails and post
Within a few days of signing up to Co-operative Energy, we’ll send you a welcome letter via your preferred communication method.

There’s no need to tell your existing energy supplier
After your mandatory ‘cooling off’ period, we’ll get in touch with your existing supplier to tell them you're switching to us.

We’ll let you know your switchover date
If you’re wondering when your energy supplier will be switched, it’s normally between four and six weeks from when you signed up, depending on your existing supplier.

Step 3 - Provide a meter reading

Meter read

We’ll get in touch around the switchover date to ask you for a meter reading
This reading enables you to calculate your energy consumption from the date we have taken over.

Call our friendly team to submit your reading
You can speak to our customer service advisors on 0800 954 0693 or 01926 516152.

You don’t need to send your reading to your previous supplier
We’ll do that for you.

Congratulations, you’re all switched over!

Step 4 - We collect your first payment

Bank card

We collect your first Direct Debit payment soon after the switchover date. After that, we’ll send you quarterly statements.

Get a quote and sign up now