System updates

Co-operative Energy system updates

Our servers will be down for maintenance on the evening of Saturday 23rd April.

During this time, we will be unable to assist with any personal account enquires over the phone and you will be unable to log-on to your online account.

Our full service will be back open as normal from 8am on Sunday 24th April.


Did you know you can now submit your account query through our new online forms?


We’ve made it quick and easy to send us your questions about your account. Our new form will highlight all of the information we need from you to help with your query, allowing us to quickly and efficiently deal with your request.

Visit our new contact page to send us your enquiry.


In an emergency

If you think there is a problem with your gas or electricity supply; visit our In an emergency page for more information on what to do next.