Moving home

Moving home? Don’t forget to take us with you

Whether you’re a homeowner, tenant or landlord, we’re dedicated to making your house move as easy and stress-free as possible.

Our Moving Home Team is on hand to guide you through the moving process. To help us manage your account on the move, we will need the following information from you:

If you are moving out of a property we currently supply energy to, we’ll need:

  • Your Co-operative Energy account number        
  • Your new address
  • The date you cease responsibility for your old property
  • The final gas and/or electricity meter reads from your old address (this will be estimated if a final read is not given)
  • Your daytime contact telephone number
  • The new occupier’s details (name and contact number if known)
  • The details of your new property, so we can offer you the very best tariff to suit your new home

If you are moving in to a property we currently supply energy to, we’ll need:

  • Your name
  • Your new address
  • Your daytime contact telephone number
  • The date you moved into the property
  • The opening gas and/or electricity meter reads from your new address (if you do not have this, it will be estimated)
  • A few details about your new home so we can ensure you are on the very best tariff for you
  • When you have the above information please call us on 0800 781 1605 or 01926 516 517.

We’re available to talk:  

Monday – Friday: 8AM – 8PM
Saturday: 9AM - 4PM
Sunday: Closed

Alternatively, you can email your details to a member of our specialist team at movinghometeam@cooperativeenergy.coop and they will take care of everything.