Tenants: Your rights to switch

At Co-operative Energy, we think it's really important you know exactly where you stand when it comes to your energy bills. Our aim is to be completely clear and transparent, so you understand your rights as a tenant to switch providers. We also offer fair and uncomplicated prices.

The truth is, tenants often feel bound to a provider when moving into a rental property, or see switching to a different supplier as a long and complicated process. In fact, it’s actually really easy, and could save you hundreds of pounds each year.

Changing providers can also help towards long-term sustainability. At Co-operative Energy, we are committed to making a positive impact on climate change, and offer energy saving advice to our members and customers to help reduce their consumption.

Who pays for gas and/or electricity when renting?

As a tenant, you are usually responsible for managing and paying utility bills for the rental property, unless they are included in your accommodation fees.

If I'm renting, can I still switch my energy supplier?

Yes, tenants can change energy suppliers. Energy regulator Ofgem states that if you’re responsible for your own energy bills, you can legally switch providers. Your landlord or letting agent cannot stop you from moving suppliers without good reason.  If you’re interested in switching providers, click here to see how much you could save in minutes.

When are landlords responsible for a tenant’s utility bill?

There are a few occasions when a landlord or letting agent may be responsible for a tenant’s energy bills, and will therefore have control over the provider, including:

  • If the price of your energy bills are included in the rent
  • If your landlord directly pays your energy bills and recovers the cost from you
  • If your landlord takes responsibility of the energy supply in between tenancies

Can I still switch if there’s a ‘default’ supplier on my tenant agreement?

A letting agent or landlord may have a preferred energy supplier, namely a ‘default’ supplier, written on your tenancy agreement. If you are responsible for your energy bills, you have the right to switch from the default supplier. Ofgem states that, as a tenant, you should be made aware of any tie-ins with specific suppliers at the start of your tenancy, including information on costs.

Should I tell my landlord if I switch my energy supplier?

There may be a clause in your tenancy agreement that states you need to inform the landlord when switching energy suppliers. At the end of the tenancy, you may also have to return the account to the original supplier. 

How can I switch energy providers?

At Co-operative Energy, we believe you should be in control of your bills, not your landlord.  Our online comparison tool allows you to compare, switch and save in minutes, finding the cheapest option for you. It’s really easy, and could save you hundreds of pounds each year. As a co-operative, we are also one of the only energy suppliers who put principles before profit, and pride ourselves on our uncomplicated prices. Feel free to browse our current energy tariffs