Return to all articles

Co-operative Energy customer case study: Robert Madeira

Posted on 4 September 2012

Insurance broker, Robert Madeira switched to Co-operative Energy after becoming exasperated with the complex and confusing plethora of tariffs offered by his former provider, EDF. The married, father of two from Herne Bay in Kent chose Co-operative Energy to supply his gas and electricity rather than another of the Big 6 as he liked their honest and simple approach. He explains: “I was fed-up with both the complexity of tariffs offered by EDF and the constant bombardment of offers and so-called deals. There had also been problems with my bill and I felt that they had become too big and uncaring. “I chose to change to Co-operative Energy as I liked their ethos. Their approach is about simplicity and honesty. I particularly like how they don’t promise to be the cheapest supplier and that they have just one, simple tariff. I did consider the other, bigger providers when I switched but they were also very confusing with their complex tariff charts.” Robert who switched to Co-operative Energy in November 2011 has been so impressed with Co-operative Energy that he’s encouraging his friends and family to switch to them too. He said: “Co-operative Energy is a market leader, they were the first energy provider to pass on savings to customers and reduce bills in December, ahead of the Big 6 and they’re at the forefront of making things simple. As a customer, you know where you are with them and I’m happy to recommend to my family and friends.”

Latest News/Related Articles

The Midcounties Co-operative AGM 2018

8 May 2018

Experience democracy and co-operation in action at our Annual General Meeting 2018. Interact with our Directors, listen to key presentations and have your say as a member of the Society.

Read More

Co-op Energy acquires Flow

2 May 2018

On Tuesday 1st May, Co-op Energy completed its acquisition of Flow Energy after shareholders voted in favour of the conditional sale.

Read More

Flow Energy

10 April 2018

Co-op Energy, part of The Midcounties Co-operative, has today made an offer to acquire Flow Energy Limited.

Read More