It’s no secret that good management is one of the most important parts to any successful business. Management involves organising the now and planning for tomorrow. It requires you to understand what your customers and employees want and need from you. And it demands that you’re never afraid to improve what needs improving, and change what isn’t working.
Who’s in the driving seat?
We are delighted to welcome Pete Westall, our new General Manager leading The Co-operative Energy management team. His key objective in taking on this new role is to ensure that Co-operative Energy delivers a high quality of service to our customers, based upon our core Co-operative values. Pete has been with Midcounties for over 24 years and brings a wealth of management expertise, developed in a number of our other Co-operative businesses.
We also welcome Justin Lester as our new Chief Financial Officer. Having gained many years’ experience in the energy sector, Justin brings specialist financial knowledge to our commercial operation. Justin’s combination of financial skills and industry knowhow will play a key part in our development and growth.
At the heart of our strategy is the delivery of excellent customer service. We are therefore delighted to have recruited Jo Bevingtonas our new Head of People Development. Jo will ensure that our teams have the right training, and that the training can equip our colleagues with the skills and knowledge they need to respond effectively to our customers.