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Our values: Membership and Community

Posted on 11 December 2014

Our unique approach to business is the product of over 165 years of treating customers, members and suppliers fairly. Our ethos means our members have a say in every decision we make, which sets us apart from other businesses.

In 1844, the Rochdale Pioneers opened a shop on Toad Lane, Rochdale, selling goods at reasonable prices to raise funds for their own Co-operative community. The Pioneers also introduced a dividend, meaning every customer could become a member of the society; receiving a share of the profits and having a say in how they were run.

At Co-operative Energy, these values are still alive today – derived from the principles of the very first co-operative. Our values really are at the heart of everything we do, and our overall aim is to be completely clear and transparent – focussing on our members, customers and long-term sustainability.

General Manager Ramsay Dunning explains: “At Co-operative Energy, we’re different. We are run on four core values: democracy, openness, equality and social responsibility (DOES), which truly demonstrate the strength of co-operation.”

“Being owned by our customers is what sets us apart from other businesses. What other energy company can say that all its decisions are made in the best interests of its customers? The Big 6 energy suppliers are owned by shareholders and, as such, when they make a profit, it’s the shareholders who benefit, not the customers.”

“Co-operative Energy is different: when we make a profit, so do our members and their communities.”

To learn more about Membership, visit our Membership page.

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