From today (Tuesday, 12 February) we’re increasing prices for new customers who join Co-operative Energy. This is due to the rising cost of transporting energy, which is beyond our control.
We would like to assure existing customers that they will not be affected by the price increase and advise anyone considering joining Co-operative Energy that we will be competitively priced against the big suppliers’ standard tariffs. We launched with a commitment to provide a fair and competitive deal, which we demonstrated by being the only energy supplier to cut our electricity prices this winter, when households typically use more energy. And we promised existing customers to freeze our prices until at least 15 April 2013.
We are owned by our customers, so we are not increasing prices to reward financial investors, but we have a duty to our members to run a sustainable business and if we didn’t match the transport cost increases by putting up our prices by a similar amount, we would be selling energy at a loss, which is not sustainable.