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The Big Switch demand prompts Co-operative Energy to accept 10,000 more customers

Posted on 25 May 2012

Co-operative Energy is to open the door to a further 10,000 new customers as part of The Big Switch following the success of the UK’s first collective switching scheme.   Ethical energy supplier Co-operative Energy emerged triumphant in The Big Switch, winning the ground-breaking energy auction in all three tariff categories - online direct debit, offline direct debit and the cash and cheque category.   The number of people who could join Co-operative Energy through the auction was originally capped at 30,000. That was 20,000 new fixed rate direct debit customers and 10,000 new variable rate cash/cheque customers. Following the success of the auction and the number of energy customers wanting to switch to Co-operative Energy, the supplier and Which? have today announced that they are to allow a further 10,000 people to join on the new fixed rate tariff. Which? has extended the deadline for switching to Thursday 31stMay 2012 to allow people time to switch.   Co-operative Energy’s Nigel Mason explained: “We have been delighted with the number of people who have signed up to our auction winning tariffs. We are now allowing a further 10,000 people to join us on the fixed rate tariff and they will be able to switch until the end of May.   “The original cap was to make sure we could cope with the number of new customers. We are a smaller supplier and we pride ourselves on our customer service. We are pleased that the transfer of the new customers is going very smoothly, allowing us to open the door to 10,000 more customers.”   More than 280,000 people registered for The Big Switch, the UK’s first collective switching initiative, designed to unite the buying power of customers and help drive down energy bills.  The reverse auction invited energy suppliers to bid for customers who had registered with The Big Switch. A total of five suppliers took part in the auction.

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