Privacy Policy

  • We agree to ensure that all personal data is collected in a fair and lawful manner and used only for specified purposes
  • We agree to ensure that personal data sought is adequate, relevant and not excessive for the purpose
  • We aim to ensure that the personal data we keep is accurate and up-to-date. To achieve this we do need individuals to tell us of changes to their personal data
  • We agree to keep personal data secure at all times
  • We agree to keep personal data no longer than is necessary and to dispose of it 
  • appropriately when it is no longer required
  • We take appropriate technical and organisational measures against unauthorised and unlawful processing, accidental loss, destruction or damage to personal data
  • We will only pass your personal data onto another organisation if we need to for the purposes of providing our products and services, or are required to by law or regulation. Before transferring any such data, we will check that the organisation has appropriate data protection policies
  • We do not transfer personal data to third parties for marketing purposes.
  • We do not transfer personal data outside the European Economic Area except in our Travel business
  • You have the right, under the Data Protection Act, to obtain copies of any personal data we hold about you, including copies of recordings of calls held with us. This is called a Subject Access Request. If you wish to apply for it, you should contact: The Midcounties Co-operative Data Protection Officer, Co-operative House, Warwick Technology Park, Warwick, CV34 6DA, or click here to email. You will be charged a £10 processing fee and you will be required to submit a copy of your photographic ID and proof of address.