Bill request form

We’ve answered the mostly commonly asked questions in our ‘Help’ section. If you can’t find what you’re looking for there, please fill out the below form and our friendly team will do their best to help you.

If you've arrived here from the online portal, simply click the back button to return.

If you're looking for your final bill, you may find the below timeline helpful

We care about your data and will only use it for the purposes you have agreed to or to deliver your contract. To find out more about why we take your data, how we process it and how long we store it for, please take a look at our privacy policy.

Make a payment via Telephone

If you would like to pay your account using your credit or debit card, please call our 24/7 dedicated payment line.

Before you make a payment, please have the following to hand: 

  • Your account number
  • Your credit or debit card
  • The amount you would like to pay

Call: 0800 0928277 or 01189 286213