Search Results for: PAY BILL ONLINE

Frequently Asked Questions

tched to Co-operative Energy. Can I now transfer to the fixed price tariff? Yes, but this process needs to happen over the phone with a Customer Services/Telesales advisor. In the near future, you will also be able to do this online through our website. Can I have one fuel on Pioneer Variable and change the other to a fixed price tariff? Yes, you can switch just one fuel over to the 1 or 2 year fixed tariff if you wish. As an existing customer,… Continue reading

ways to pay

If you prefer to pay by cash, you can use one of hundreds of Payzone outlets across the UK. For more details on using a Payzone card or to locate your nearest Payzone outlet, call us on 0800 954 0693 or 01926 516152.   Online You can manage your Co-operative Energy account online, accessible from the “Account Log In” tab on our website. This allows you to submit regular meter readings, which ensures that your bills are as accurate as poss… Continue reading

Over £6m dividend pay-out for Society members and colleagues following sales and profit growth

xcess of £1billion. The Society achieved sales growth across all of its businesses, which include food, energy, funeral, pharmacy, travel and childcare, during a year of restrained consumer spending and fierce high street and online competition. Co-operative Energy signed up over 70,000 new customers during the year. It now serves over 200,000 households and delivered a 243% increase in sales to £159m during the year, making it the Society’s fast… Continue reading

Posted in Energy news, Our news

Blog

…scarves. The scarves will be presented in a parliamentary reception, along with pictures of the public wearing scarves and images of   scarf adorned statues. A symbolic art installation is also planned for Westminster, and an online ‘counting the cost’ calculator has been developed. This calculator allows users to type in their postcode to find out if their local MP is supporting the campaign and find out how many inefficient homes there are in t… Continue reading

Banish the January blues with a ‘life laundry’ says Co-operative Energy

…outgoing payments. Then decide which unnecessary costs you can cut out (like magazines, unused cable or satellite entertainment packages or meals out) and see how much you could save. There are ‘cutback calculators’ available online which can help you to do this and put a framework in place https://www.moneyadviceservice.org.uk/en/tools/cut-back-calculator If you can put any savings you make aside, these will soon mount up and could be put toward… Continue reading

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Our tariff

…’ll review your payment levels every six months. Direct debit We collect payments by direct debit from your bank account, because this is the simplest, lowest cost method. We also now offer payment by cheque or debit card. Online statements Statements are generated quarterly and are accessible securely online, saving paper and postage, and helping the environment. If you do prefer to receive paper statements, please let us know…. Continue reading

Membership

…rofits. You can stop being a member at any time, so don’t worry that you’re being tied into anything. We’ll send you a membership card which you’ll need if you want to accumulate points when you shop in co-operative stores or online. Most co-operative stores in the UK now give points, but there are still some smaller, independent societies who operate outside the national points system. We’ll keep a record of the points you’re accumulating which… Continue reading

Co-operative Energy turns up heat on Government to create impartial comparison service for energy customers

…Mr Dunning believes the commercial comparison sites don’t always operate in the best interests of consumers:  “Customers have a right to be able to compare energy tariffs and what we have at present is a situation where some online comparison sites are not being transparent in their dealings and are deliberately directing customers only to commission generating tariffs. Comparison sites are misleading customers as they are pointing them towards… Continue reading

Posted in Energy news, Our news

Co-operative Energy urges West Midlands customers to buy local and save

…to Co-operative Energy, the gas and electricity supplier which is part of the Midcounties Co-operative based in the Midlands, the increase means that West Midlands npower customers paying by direct debit can expect an average bill of £1,412 compared to a bill of £1,261 from Co-operative Energy. That’s a saving of 9%of the total bill and £151 a year with Co-operative Energy. Customers who choose to pay quarterly will pay an average of £1,507 with… Continue reading

Posted in Energy news, Our news

Ramsay Dunning, general manager of Co-operative Energy discusses why there is a need for an impartial, not-for-profit regulated comparison website and the ongoing campaign to provide this service for customers who are being kept in the dark over commission charges.

…ult to the tariffs that pay commission. There are claims by comparison sites that their service is free to use.  But we know it is the customer that ultimately ends up paying for this commission as it is added to their energy bill.  Removal of this commission based-structure entirely can only be good news for customers as it would lead to a drop in energy bills. We know that not all comparison sites are the same but what we are saying is that con… Continue reading

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