We’ve answered the mostly commonly asked questions in our ‘Help’ section. If you can’t find what you’re looking for there, please contact us using any of the following methods.

Our friendly team will do their best to help you.

Secure Telephone Payments

If you would like to pay your account using your credit or debit card, please call our 24/7 dedicated payment line.

Freephone number 0800 0928277 or our national number 01189 286213.

Please follow the prompts, you will need to have your Co-operative Energy account number and card details to complete the call.

Contact us

By phone

Customer Service
0800 954 0693
or 01926 516152

0800 093 7511

Mon – Fri – 08:00 – 20:00
Sat – 09:00 – 16:00

By post

Co-operative Energy
Warwick Technology Park
CV34 6DA

Co-operative Energy Limited is registered at
Co-operative House,
Warwick Technology Park,
CV34 6DA.

Company number 06993470.