New EU regulation has been passed which requires companies to provide users with information regarding the use of cookies on their websites.

What are cookies?

Cookies are small files which are created and stored on your computer, smart phone or tablet when you enter a website or perform a specific action on a website.

They are used for various reasons including providing users with an improved experience or to speed up performance.

Many websites (including the co-operative Energy site) use cookies to remember that you’ve visited the site before, this can for example remove the need for you to re-enter data that you’ve input previously.

Can cookies be turned off?

You can choose to disable cookies in your browser* however doing so may have an impact on the experience you receive and may mean that some of the features of the co-operative energy website do not function.

Cookies on the Co-operative energy website:

The cookies on the Co-operative energy website fall into 4 categories:

  • Cookies which support tracking and banner advertising
  • Cookies which provide analytical and reporting information
  • Cookies which support the enhancement of the user experience
  • Cookies which help track the users session and navigation around the site

Listed below are each of the cookies used on our site, the cookie’s name and its purpose.

Cookie name Purpose
DoubleClick This cookie supports the tracking and delivery of banner advertisements




These cookies support the provision of analytical and reporting information (Google Analytics)


These cookies support the enhancement of the user experience through split testing (Google Website Optimizer) 
ci_session This cookie supports the storage of user session information (encrypted for security)

If you’d like further information about cookies please visit (this is a link to an external website for which Co-operative Energy can assume no responsibility)

If you have any questions regarding how we use our cookies please email us at

*Cookies can be disabled within your web browser; the exact process for disabling cookies will depend on the browser you are using. Please consult your browser’s help function or the manufacturers documentation for information on how to disable cookies.