What our customers say

  • Joining was a smooth transition. Once I’d entered my details, The Co-operative Energy managed the switch, contacting my previous supplier. They did all the backroom work, regularly informing me of how it was going. It was pretty much hassle-free.Babs MacGregor
  • The switch process was completely hassle free and the customer service was second to none, everyone was so friendly and helpful.Susan Hollick
  • I was slightly concerned that the switch may have turned out to be a bit of a hassle but I shouldn’t have worried. The Co-operative Energy sent me a timeline of what I could expect to happen and when, which helped to put my mind at ease.Alison Stancliffe

Our awards

We’re proud to be at the forefront of innovation and progress in the energy business, because we know that our commitment to it makes energy better for our customers.

Our Awards

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Read our latest news and events

Keep warm, keep safe

2 March 2018

A cold snap can provide loads of fun snow to play in, but it can also be dangerous. So when you’re done building snowmen and sledging down the hill, why not take in our top tips for keeping you and your family warm and safe in a cold snap.

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Co-op Energy scoop customer care award

12 December 2017

We’ve won a top national award for customer care for the way we stepped in to look after customers of GB Energy when it failed late last year!

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Make it a December to remember

11 December 2017

It’s easy to get wrapped up in the festive season, but let’s not forget Christmas can also be a great time to give back and make those great changes in time for the New Year.

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