We are updating our FAQs following the transfer of your account to Octopus’ system.

Our exciting new look site will arrive soon. In the meantime, if you have any queries, please contact us below.


In an emergency

If you're experiencing an emergency make sure you check out our guide.

What to do

Get in touch

If you have a question about a closed account, submit your query here

Final Bill

Any other questions including active accounts, submit your query here 

Other Query

Alternatively, you can write to us at:
Co-operative Energy
Warwick Technology Park
CV34 6DA