Providing a meter reading

Providing regular meter readings is the easiest way to ensure your energy bills are accurate and that you’re not getting overcharged.

Submit a meter reading through your online account

The fastest and easiest way to enter your latest meter readings is through your online account, where it will also show the last reading you provided.

Click here to login to your account

If your reading is too far above or below the previous reading, your account will show you an error message. For help reading your meter you can check out our comprehensive guide by clicking here.

Submit a meter reading over the phone

If you can’t provide a meter reading online, you can always call us on our 24 hour automated meter read number: 0800 093 7547

Before you submit a meter reading, please have the following to hand: 

* Please note if you are not an online only customer you can also submit your meter readings by completing an email form.