Co-operative Energy has given its backing to the Which? smart meter promise.
Which?, the consumer watchdog, is launching a campaign to ensure that smart meters - which will allow energy companies to read meters remotely and give consumers more useful information on how much energy they are consuming - are safe, sold correctly and cost-effective for customers. It has called on energy providers to sign up to the charter of best practice to ensure that customers get a fair deal from the new smart meters roll-out and that energy companies do not use the installation as an opportunity to sell other products and services.
The drive has the full support of Co-operative Energy. Co-operative Energy’s Nigel Mason said: “We are pleased to sign up to the Which? smart meter promise. We think it is important that consumers have complete confidence in the smart meter roll-out programme, which will bring big benefits to consumers and to the UK’s lower carbon economy.
“We think cross-selling other services as part of the smart meter installation is inappropriate and could damage the integrity of this important national initiative.”