Return to all articles

Co-operative Energy welcomes Which? supplier spotlight

Posted on 11 January 2012

A naming and shaming league table of best and worst performing energy companies has given an overwhelming vote of support to smaller suppliers. The Which? customer satisfaction report 2012, which ranks energy suppliers according to their customer complaints and is widely recognised as one of the most accurate barometers of the best and worst performing energy companies, has today been welcomed by Co-operative Energy. The report picks out the best energy suppliers and shows that small providers are streets ahead of Britain's six biggest energy suppliers - British Gas, EDF, Eon, Npower, Scottish & Southern and Scottish Power - when it comes to customer satisfaction. Co-operative Energy’s Nigel Mason said: “The report won’t come as any surprise to the thousands of customers who are dissatisfied with confusing tariffs and poor customer service but it is a big boost for all the smaller suppliers who have fewer customer complaints and a better track record of handling customer problems. “As a new-to-market energy supplier we have put the customers at the heart of everything we do and we believe in a fair and transparent pricing policy. It’s heartening to see that our approach is recognised by customers who want honesty and good practice from their energy supplier.”

Latest News/Related Articles

Step-by-step: How to upcycle an old chest of drawers

21 September 2016

We’ve collaborated with upcycler Jo Edge, from Reclaimed & Reloved, to show you how to upcycle a chest of drawers.

Read More

Community Energy retains overwhelming backing of UK public, survey finds

16 September 2016

An overwhelming majority of the public would support local renewable energy projects, Co-operative Energy research finds.

Read More

The simple student guide to energy bills

30 August 2016

Learning how to set up and manage your energy bills may not be the most exciting thing about being a student, but it’s an essential part of your time at university.

Read More