Return to all articles

Energy supply Emergency numbers

Posted on 21 September 2016

Would you know what to do if you could smell gas or who to call if the electricity in our neighbourhood went down? He’s our check guide on what to do when something not quite right with your energy:

Gas

If you can smell gas or think you might have a gas leak, here’s what to do:

  • Open all doors and windows to let the gas escape.
  • Check all your gas appliances are switched off.
  • Call the 24 hour National Gas Emergency hotline on 0800 111 999.
  • Do not turn light switches on or off, use doorbells, mobile phones or any other electrical switches.
  • Do not smoke, light a match or use any other kind of naked flame.

 

Electricity

Local network operators are responsible for looking after the cables we use to supply your electricity. To report a power cut or a dangerous situation, call the national electricity emergency line on 105

However, before you phone them, it is worth checking a few things:

  • Check your trip switch to make sure you don’t have a fault with your wiring or an appliance.
  • Check if your neighbours are affected – if they are it’s more than likely there is a problem with the local network and you will need to contact your network operator.

Latest News/Related Articles

How do solar panels generate electricity?

7 February 2017

At Co-operative Energy, we think it’s important you understand where your energy comes from, as well as eco-friendly alternatives. In this blog, we explain how solar panels produce electricity.

Read More

What green resolutions should you be adopting in 2017?

9 January 2017

Do you have plans to become more environmentally friendly in the new year? We highlight 5 easy ways you can live more sustainably in 2017.

Read More

Green Tech Heroes: Vantage Power

19 December 2016

Vantage Power manufactures complete hybrid powertrains for bus OEMs and as a retrofit solution for buses already on the road.

Read More