Discover how we’ve made your online energy experience better
At Co-operative Energy, we’re always striving to stay that one step ahead and improve our services through the latest technology and modern design.
We will soon launch our new customer service and billing system which will bring responsive design to the forefront your customer experience.
Improved home energy management - from your desktop, tablet and phone
Your new account number will give you access to the complete home energy management in one spot.
You will soon be able to view bills, track your usage and submit meter reading in just a few clicks!
All you need to do is register with your new account number to your energy online account.
Activate your new online account
We recently sent you a communication with your new account number to register your new online account.
You’ll need to activate your new account number and password by completing our three step registration process. You will need your old account number to do this.
We will ask you your security questions and allocate you a password which you can change later.
Simply continue to ‘My Account' and you will be guided through the account re-registration process.
Not used your free online energy management account before?
Online energy management is convenient, quick and secure. You can submit meter reads, and review bills all in one place, at any time of day or night. You will also have the ability to track your usage throughout the year to see where you could cut your energy consumption and make a few savings.
Even if it’s your first time, just follow the guide on how to re-register for your online account and enjoy managing your energy from your computer, phone and tablet.
If you don't use the online account service, you won’t need to take any action right away, but please make a note of your new account number for the next time you need to contact us.
Having trouble registering for your energy online account?
You can contact us on Freephone: 0800 954 0693 and we’ll be happy to help get you set up.